To promote socio-economic integration of asylum seekers, refugees, migrants and South Africans "in need" by facilitating access to employment.
The Employment Access Programme supports foreign nationals who are legally entitled to look for work in South Africa. We provide a combination of skills training, professional development and resources needed for success in the job market. Through EAP’s job search process clients learn how to successfully market their skills to employers and are supplied with the resources needed for successful job applications. Internal and external courses are also provided, focusing on Job readiness, Computer Literacy and sector specific trainings.
Additionally the programme hosts a peer-networking platform where members encourage each other by sharing work search skills, opportunities and experiences. Members receive individual job placement services, further increasing their chances of finding work. For Professionals, we offer translation and certification of foreign qualifications and their recognition by the South African Qualifications Authority (SAQA); in addition to individual job placement mentorship.
- To provide clients with resources and support needed for successful employment applications
- To facilitate training in skills that are necessary to find employment, encouraging a proactive approach and ensuring knowledge of rights and responsibilities
- To promote the inclusion of foreign professionals into the relevant formal occupational sectors
The Help Desk assists clients find employment by offering support in the job application process. This service is available to foreign nationals with valid documentation as well as to South Africans. The Help Desk is open from 09h00 to 12h00, Mondays to Fridays. The service includes guidance in writing up comprehensive CV’s, and applying for work online.
Each morning job advertisements are made available and assistance is given in sending emails and making professional telephone calls, and fax applications. Additionally, we create email addresses for clients where necessary. For clients who are computer literate and are able to apply independently, the Computer Lab is open on Mondays and Wednesday mornings. Clients can also practice their typing and other Microsoft Office Suite applications during this time. Clients are encouraged to arrive early and to conduct themselves in a professional manner that is in line with workplace etiquette.
The Skills Training project consists of both internal and external trainings, workshops and courses. It has been proven that clients who accesses a range of services from EAP, and skills training and networking opportunities in particular, increase their chances of finding a job. The workshops include:
1. Job Readiness & Basic Computer Skills (R250): This is a one week workshop which runs from Monday to Friday from 9:00 to 4:30. The workshop focuses on self-awareness, self-esteem, managing finances, HIV/Aids awareness and effective communication. Participants also learn phone etiquette skills and correct conduct in an interview situation. This increases confidence when applying for work and therefore, finding work. Every afternoon clients engage in basic computer skills such as: MS Word, MS Excel, Internet/E-mail, and Applying for Work using online platforms like Gumtree. Certificates of Completion are issued to clients pass the computer exam, further encouraging employers to employ them.
2. Fundamentals of Excel (R350): This workshop is designed to master the basics of Microsoft Excel. If the clients’ goal is to find work in Call Centre, Reception, Administration, or Office environments, MS Excel will be a basic requirement. The workshop runs for 6 weeks at a time (Tuesdays and Thursdays from 9:00 till 12:00): Participants are required to bring their own USB stick. Certificates are issued at the end of the workshop; however we highly encourage clients to continue practicing the basics gained during the workshop in order to successfully find work in the preferred sectors.
3. Work Support Group (FREE): This is a peer networking platform where members encourage each other by sharing work search skills, opportunities and experiences. Most importantly clients learn the importance of networking, which includes the professional marketing of skills, education and experiences: this workshop has a success rate of 78% of participants finding employment in 2016. The workshop is conducted over 4 sessions (Monday and Wednesday from 15:00 to 17:00) and during each session clients discuss and practice activities like Networking, Phone Etiquette, How to drop a CV off in person, and Interview Skills. Clients receive certificates after each session. If the clients wish they can enter into our Graduate Support Programme upon completion of the workshop, where they receive individualized job placement support.
4. Professionalism at Work (FREE): This workshop focuses on professionalism in the workplace and is aimed at clients who have already gained employment. It gives them the tools to adapt to South Africa’s corporate environment, maintain the employment and possibly gain a promotion. The content addresses: What is Professionalism?, Professional Language, Goal Setting, Time Management and Organizational Skills. The workshop is conducted over 4 sessions (Monday and Wednesday from 13:00 to 16:00).
5. Skills Training Sponsorship:
The Skills Training Sponsorship project was created to sponsor foreign clients with practical and applicable skills at relevant training providers and centres. We focus on entry-level training, as most clients have a Matric qualification or lower. Our skills training database contains reputable adult training facilities that can increase the clients’ skill level, and in turn, increase clients’ chances of gaining employment. After training, clients are further assisted through our post-training Graduate Support Programme.
6.Graduate Support Programme: This service is aimed at clients who have graduated from the Skills Training Sponsorship and Work Support Group programmes. They work on a one-on-one basis with an EAP team member. During the appointments, CV’s are reviewed and revised, making certain that it markets the client correctly for the desired employment sector. Intensive career advice is given, including further phone etiquette and interview practice. Clients are shown how to research potential employers in order to drop off their CV’s and how to apply online. We have already seen an increased number of interviews and/or employment opportunities as a result of the Graduate Support Programme.
Foreign Professionals Desk
This service offers assistance to foreign clients who have a 3 year degree or higher (Undergraduate, Honours and Masters). Sponsorship (if needed) and advice are given for the translation of qualification documents, and with the process required to get the certificates recognised by the South African Qualifications Authority (SAQA). Artisans wanting to complete their Trade Tests with the various SETA’s are also assisted. FPD works closely with clients to develop their professional reputation and offers intensive job application guidance and training support.
EAP’s Job Placement Service aims to connect employers to unemployed migrants and refugees. We are not a recruitment agency; this is a FREE service for both employers and prospective employees. In order to ensure suitability of the candidate to the employment on offer, we conduct an extensive screening process through personal interviews and reference checking. Our candidates are experienced in hospitality, domestic/home maintenance, home based care, childcare and construction.
If you need help to fill your available positions, contact EAP on email: firstname.lastname@example.org or telephone: 021 465 6433.
Job-seekers can register at the Scalabrini Centre of Cape Town on Mondays to Fridays (9am – 12pm).